Automatic Third Party Order Robot

What is an Automatic Third Party Order Robot?

Nowadays, people’s shopping habits are no longer limited to ordering on-site or by phone, but increasingly happen through various online platforms. The Automatic Third Party Order Robot was developed to help store staff quickly receive online orders and reduce the hassle of manually entering a large volume of online orders into the POS system.

自動接單系統

What are the advantages of the Automatic Third Party Order Robot?

  • The Automatic Third Party Order Robot can replace the manual input of order details into the POS system by store staff, avoiding the need for employees to enter each online order one by one while also serving in-store customers, which reduces the risk of input errors.

  • The system supports functions such as accepting orders, rejecting orders, and canceling orders. Stores do not need to install separate devices for each online platform; a single POS machine can handle all these functions.

  • The Automatic Third Party Order Robot integrates sales status across multiple platforms, allowing stores to stop or enable the sale of all online products with one click.

  • The system can adjust the restaurant’s sales status on multiple platforms based on current busy conditions. For example, it can set the store to accept only pickup orders but no delivery, or temporarily stop accepting any orders when busy.

自動接單系統

As long as the online platforms provide the relevant features for integration, the Automatic Third Party Order Robot can significantly improve a store’s efficiency in handling online orders and the convenience of managing menus across multiple platforms.

Regarding POS accounting functionality, orders received through the Automatic Third Party Order Robot can automatically identify which online platform the order came from and the payment method used. Store staff do not need to manually distinguish this information, allowing clear insight into order volume, product sales, payment methods, and other related data for each platform.

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